{"id":306,"date":"2026-06-04T00:44:39","date_gmt":"2026-06-04T00:44:39","guid":{"rendered":"https:\/\/babybeam.com.co\/politica-de-envios\/"},"modified":"2026-07-05T21:48:08","modified_gmt":"2026-07-05T21:48:08","slug":"politica-de-envios","status":"publish","type":"page","link":"https:\/\/babybeam.com.co\/en\/politica-de-envios\/","title":{"rendered":"Shipping policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Last Updated: July 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At Baby Beam, every detail is carefully attended to so your jewelry arrives safely and in impeccable condition. Our shipping process reflects the same commitment to quality, care and excellence that we devote to crafting each piece. By placing an order through our website, you agree to the terms set forth in this Shipping Policy.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Order preparation and dispatch<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Jewelry from our collections is carefully prepared for shipment. The estimated preparation and dispatch time is two (2) to four (4) weeks from the date payment is confirmed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">During this period, each piece undergoes a final inspection, quality control, documentation, presentation preparation and verification before shipment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once your order has been dispatched, tracking information will be provided when available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Vault pieces, including fully bespoke creations and jewelry specially crafted for an individual client, have variable production timelines. The estimated delivery timeframe will be confirmed individually once the design has been approved, the gemstones have been selected and the order has been confirmed.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Jewelry inspection and documentation<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Before shipment, every piece of jewelry undergoes an internal inspection, documentation and authenticity verification process to ensure it meets Baby Beam\u2019s quality standards.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As part of this process, Baby Beam may record photographs, technical specifications, weight, dimensions and other characteristics of the jewelry for quality control, authenticity, security and traceability purposes.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Additional gemological certifications<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If a gemological certificate is not included in the product description, the customer may request one prior to shipment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Obtaining an additional certification may require extra preparation and dispatch time, as well as additional costs, which will be communicated to the customer for approval before the process begins.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Shipping coverage<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">We offer domestic and international shipping to destinations available at the time of purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping availability may vary depending on logistical, customs, legal or carrier restrictions.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Delivery times<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery times refer to the transportation period after the order has been shipped and will depend on the carrier, destination and applicable logistical conditions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery times are estimates only and do not constitute a guarantee of an exact delivery date.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Baby Beam shall not be liable for delays caused by circumstances beyond its reasonable control, including customs procedures, weather conditions, government restrictions, force majeure events or delays attributable to the shipping carrier.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Shipping costs<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Baby Beam currently offers complimentary shipping to destinations where this benefit is available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Should our shipping terms change in the future, or should certain destinations require additional shipping charges, any applicable costs will be clearly communicated to the customer for approval before the order is shipped.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Baby Beam reserves the right to modify its complimentary shipping policy at any time. Any such changes will not affect orders that have already been confirmed.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Delivery information<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The customer is responsible for providing complete and accurate delivery information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Baby Beam shall not be responsible for delays, returns or additional costs resulting from incorrect, incomplete or inaccurate addresses or contact information provided by the customer.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Order tracking<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">When supported by the shipping service, tracking information will be provided so that the customer can monitor the status of their shipment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tracking availability will depend on the selected carrier and destination.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Delivery of your order<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">To enhance security, high-value orders may require the signature of the recipient or an authorized individual upon delivery, in accordance with the policies and services offered by the selected shipping carrier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Baby Beam reserves the right to suspend, hold or reschedule the shipment of an order when necessary to verify customer information, protect the security of the transaction, prevent potential fraud, or comply with applicable legal or regulatory obligations.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Taxes, duties, and customs<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">International orders may be subject to import taxes, customs duties, fees or other charges imposed by the authorities of the destination country.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unless expressly stated otherwise, these charges are the sole responsibility of the purchaser and are not included in the product price.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Insured shipments<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Baby Beam endeavors to ship all orders using transportation services that provide an appropriate level of security based on the shipment\u2019s destination and value.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Vault pieces will be shipped using insured transportation services, subject to the availability and coverage offered by the selected carrier or its insurance provider in the destination country.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Coverage, terms, conditions and claims procedures are governed by the applicable carrier and insurance provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the event of loss or damage covered by insurance, any claim will be subject to the procedures, requirements and timeframes established by the respective carrier or insurance provider.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Delayed or undelivered orders<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If an order experiences significant delays or delivery issues, the customer may contact us for assistance and, where possible, to facilitate communication with the carrier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, Baby Beam shall not be responsible for delays caused by factors beyond its control, including customs procedures, weather events, labor disputes, government restrictions or force majeure events.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Packages damaged during transit<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If a package shows visible signs of damage upon delivery, we recommend photographing the package before opening it and contacting us within forty-eight (48) hours of receipt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Upon receiving the order, the customer should also inspect both the jewelry and its contents. Any discrepancies relating to the condition of the package or the contents received must be reported within forty-eight (48) hours of delivery so that Baby Beam may assess the matter.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Contact<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions regarding this Shipping Policy or your shipment, you may contact us at:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email: hello@babybeam.com.co<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Changes to this policy<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to update this Shipping Policy at any time to reflect legal, operational or business changes. Any modifications will be posted on this page along with the corresponding update date. We encourage users to review this policy periodically to stay informed about the current terms and conditions.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u00daltima actualizaci\u00f3n: Julio de 2026 En Baby Beam, cada detalle es cuidadosamente atendido para que tus joyas lleguen de forma segura y en las mejores condiciones. Nuestro proceso de env\u00edo refleja el mismo compromiso con la calidad, el cuidado y la excelencia que dedicamos a la elaboraci\u00f3n de cada pieza. Al realizar una compra en [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-306","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"Baby Beam","author_link":"https:\/\/babybeam.com.co\/en\/author\/divinebeam-figurinesgmail-com\/"},"uagb_comment_info":0,"uagb_excerpt":"\u00daltima actualizaci\u00f3n: Julio de 2026 En Baby Beam, cada detalle es cuidadosamente atendido para que tus joyas lleguen de forma segura y en las mejores condiciones. Nuestro proceso de env\u00edo refleja el mismo compromiso con la calidad, el cuidado y la excelencia que dedicamos a la elaboraci\u00f3n de cada pieza. Al realizar una compra en&hellip;","_links":{"self":[{"href":"https:\/\/babybeam.com.co\/en\/wp-json\/wp\/v2\/pages\/306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/babybeam.com.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/babybeam.com.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/babybeam.com.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/babybeam.com.co\/en\/wp-json\/wp\/v2\/comments?post=306"}],"version-history":[{"count":11,"href":"https:\/\/babybeam.com.co\/en\/wp-json\/wp\/v2\/pages\/306\/revisions"}],"predecessor-version":[{"id":887,"href":"https:\/\/babybeam.com.co\/en\/wp-json\/wp\/v2\/pages\/306\/revisions\/887"}],"wp:attachment":[{"href":"https:\/\/babybeam.com.co\/en\/wp-json\/wp\/v2\/media?parent=306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}